Emergency Service

    Emergency HVAC Service

    Heat out in January. AC out in July. When your comfort — or your business — can't wait, call us.

    When your HVAC fails, don't wait

    Loss of heating in winter or cooling in summer isn't just uncomfortable. It can damage pipes, spoil food, and put vulnerable family members at risk. Call or text (270) 781-3073 as soon as you notice a problem.

    During business hours (Mon–Fri, 8:00 AM – 4:00 PM)

    You'll reach a live person who can dispatch a technician same-day in most cases.

    After hours and weekends

    Our emergency response line is monitored. Leave your name, address, phone number, and a brief description of the problem, and we'll respond as quickly as possible.

    Emergency service fees

    Emergency and after-hours calls may include an additional service fee. We'll always quote the fee before we send anyone out.

    How Emergency Service Works

    When your system fails at the worst time, here's what happens after you call.

    01

    Call (270) 781-3073

    Reaches a live person during business hours; after hours, you're connected to our emergency response system.

    02

    Priority Dispatch

    Emergency calls are prioritized ahead of routine appointments, and we dispatch as fast as possible across our service area.

    03

    Same-Visit Resolution When Possible

    Most emergencies are diagnosed and stabilized in a single visit, with any needed follow-up scheduled before we leave.

    We serve most communities within about a 45-minute drive of Bowling Green, including Woodburn and Plum Springs. Response times depend on distance and current call volume, but every emergency call is prioritized the moment it comes in.

    Frequently Asked Questions

    Fast response times across South Central Kentucky
    Request Service Online